1. CCYC所有上课、比赛等相关通告均会同时通过三个途径发布：本网站、邮件（依据各位报名登记时所留下的电子邮箱）、CCYC上课群（另一个‘CCYC关注群’由于成员不是上课人员暂不予发布）。
2. 由于上课人数和班次的增加，为了便于统一管理和记录，并参照业内相关机构管理惯例，每位上课学生在每期课程学习过程中，享有两次免费请假补课机会（请假需提前24小时提交），如遇到突发状况或不可抗力造成临时变故，CCYC保有变更调整各方面原有安排的权利。
3. 由于进入比赛季节，我们的Master老师经常要参加比赛，所以我们课表中的老师是开课初期的建议老师，CCYC保留随时安排替课老师和更换老师的权利，请大家理解。
4. 无论是家长还是学生以及家长带领的非上课小孩，在本学校停留期间如有物品丢失损坏，或出现受伤的情况（包括孩子们在非上课时间由于追逐嬉戏或其他原因造成的伤害）都与本校无关，受伤害一方放弃追究CCYC加拿大国际象棋青年俱乐部及其员工和志愿者的一切责任。
5. 允许CCYC加拿大国际象棋青年俱乐部使用在活动中拍摄的所有照片及影像资料作为学校对外对内宣传。
6. 同意CCYC加拿大国际象棋青年俱乐部使用、储存个人信息资料用于活动分组、付费及相关邮件和电子邮件的发送。
7. 因为涉及入会信息，需要家长填报联系人姓名、电话、邮件等个人信息，所以请每个人自己给自己的孩子购买课程，不能代付；为了便于管理生成唯一订单号，请家长给自己两个以上孩子选择课程时，每个孩子单独下单、单独付款。
8. CCYC退款政策（2019/2020学年）
   如果在课程第一次正式上课前至少十四个工作日收到您提交的书面退课申请，您将获得学费退款(扣除5%管理费)。如果晚于开课前十四个工作日，将不再退款。本退款条例的例外条件
   – 如果CCYC因注册人数不足或者其他情况取消课程，全额退款
   – 如果因家庭意外事件需要取消课程，请与我们联络，共同寻求解决方案。本条例如果中英文不一致或有歧义，以英文版本为准。
   如果有问题请联系我们：ccycservice@gmail.com
   最终解释权属于CCYC。

1. All of the CCYC classes, competitions and other related announcements will be released simultaneously in three ways: website, email (email address on registration file), and CCYC Class Wechat Group (excluding another “Follow- us” Group, as its members are not our current students)
2. With the increasing number of classes and students, and in order to facilitate centralized management and record keeping, we will grant each student in each term two opportunities to make up their missed classes (absence report need to be made 24 hours in advance); if we encounter unexpected turn of events and conditions caused by irresistible factors, CCYC reserves the rights to adjust and change the original arrangements.
3. Since we are entering the tournament season, our Master instructors will be frequently participating in tournaments. The instructors/teachers introduced in the class schedule are starting teachers, and CCYC reserves the rights to arrange supply teachers or to change teachers during the term.
4. CCYC is exempt from the liability for loss of personal belongs of students, parents and their accompanied children who are not CCYC students, and for personal injury caused by students chasing at each other at non-instructional time. The injured party agrees to waive the liability of CCYC, its staff members and volunteers.
5. CCYC is permitted to use photographs and videos shot in classes and events for external and internal promotion.
6. CCYC is permitted to use and store personal information for events grouping and correlation, payment, and related mail and email delivery.
7. As is required for membership registration, parents will fill in contact person information, such as contact name, telephone number, email address and etc. Parents will only purchase classes for their own child/children;if parents will choose classes for more than one child in their household, please place order and make payment for each child separately. This is for the purpose of generating a unique number.
8. Term Refund Policy (2019/2020):
   If you would like to withdraw from a course, please submit written notice at least fourteen business days before the course begins to be eligible for a refund (less a 5% administration fee). No refund will be made for cancellations received later than fourteen business days before the course begins.
   Some exceptions to this policy apply:
   -CCYC is sometimes forced to cancel courses due to insufficient enrolment or other reasons. If this occurs, a full refund is processed.
   -CCYC understands potential unexpected family problems/changes. If this occurs, please talk to us and we will work out a plan together.
   For any questions, please contact us at ccycservice@gmail.com
9. CCYC reserves the right of the final explanation for the term.